In your own words. There is no right way to write this and nothing here is a form yet. One paragraph is plenty.
Does any of this apply right now? Tap anything that does. This changes what happens next.
You do not have to keep going with this right now. These are the numbers for your region. They are real, they are staffed, and they are free.
Your words, not a summary. If any of it is wrong, change it before we go on — this is what the firm reads first.
This is not advice and it is not an opinion about your matter. It exists so you can see that the thing you said was received correctly before a person reads it.
This gets asked before anything about the matter, because a call at the wrong moment is a risk and not a service.
Whatever you choose here travels with the file. It is attached to the matter itself, not to a note somebody might miss. No callback time is quoted to you, because a time quoted and missed is worse than no time at all.
These help us map your path. None of them is required and you can keep going without any of them. A phone photograph is enough.
Held for you. Only the lawyer working on your file sees it.
You are standing at stage two. Somebody from the firm has your file and will call you inside the window you chose.
Received in your words, with your correction applied.
DoneIn the window you chose. Your contact rules are attached to the file.
You are hereA written retainer agreement with the scope of the work stated in it.
Stage 03Prepared by the firm, reviewed with you before anything is filed.
Stage 04Typical order of events. No date is attached to any of it.
Stage 05Your file is with an operator at the firm. If it is not acknowledged inside the interval, it re-routes to the next one automatically. That re-routing is the guarantee — enforced in the software, not in someone's good intentions.
No callback time is quoted, and the stages above are typical rather than promised. Nothing here predicts what will happen in your matter.
Nothing on this screen is legal advice, and no part of it is a statement about what your matter is worth or how it will end. Ontario and Alberta only.